Online Reputation
Find out and reply to what your clients say about you online
Your customers regularly post comments and photos online which greatly influence your future clients’ choice. As these are scattered among your Google, Instagram and Facebook, we have developed a solution that allows you to manage them all from your CentralApp account.
Centralised and resourceful review management
You should know what your clients say about you. That's why we offer you a unique solution which allows you to read all the reviews posted on your company pages and follow the evolution of your online reputation.
Tips to manage your reviews
To reply or not to reply? It is often difficult to know how to reply to a review.
We analyze the score, the comment, and the platform's guidelines so that we can advise you on the best action to take for each review.
We analyze the score, the comment, and the platform's guidelines so that we can advise you on the best action to take for each review.
Reply
Share
Flag
Take action from CentralApp
Read, answer and share reviews posted by your clients directly from your CentralApp account. For some websites, it’s also possible to flag and report fake reviews (Flagging).
Focus on the most important reviews.
The reviews are split between the inbox (new reviews) and an archives (reviews you've already taken action on).
In order to make it easier to manage reviews in teams, a overview of all the actions taken on each review is also available.
In order to make it easier to manage reviews in teams, a overview of all the actions taken on each review is also available.
Keep your reputation in mind
Thanks to our one-of-a-kind solution, get accurate statistics each month which allow you to follow the evolution of your online reputation.